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INFORMATION ABOUT US

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    INFORMATION QUESTIONS

    FREQUENTLY ASKED QUESTIONS

    Who are we? What makes Zosimos different?

    Zosimos Jewels is a fine jewellery brand known for its handcrafted sterling silver, Gold & Platinum. Pieces that blend modern design with artisanal craftsmanship. Their collection features rings, necklaces, and earrings with geometric and sculptural aesthetics, each piece is designed to be both wearable and expressive, appealing to those who appreciate minimalist yet bold jewellery.

    What is considered fine jewellery?

    Fine jewellery is made from precious metals like gold, platinum, and silver, often featuring genuine gemstones such as diamonds, sapphires, rubies, or emeralds. It is designed to last a lifetime or more.

    How do I care for my fine jewellery?
    • Store pieces separately to avoid scratches.
    • Remove before swimming, showering, or exercising.
    • Clean regularly with a soft cloth or professional cleaning solution.
    • Have it professionally inspected once a year.
    What’s the difference between fine jewellery and fashion jewellery?

    Fine jewellery uses precious metals and natural gemstones, while fashion jewellery is typically made from base metals and synthetic stones. Fine jewellery has higher durability and value.

    Can I wear fine jewellery every day?

    Yes—many fine jewellery pieces are suitable for daily wear, especially durable items like gold rings or diamond studs. Just avoid rough activities while wearing them.

    How do I know my ring size?

    You can get professionally sized at a jewellery store or use a ring size guide at home or at our zosimos online store. Temperature and time of day can affect finger size, so measure when your hands are at a normal temperature.

    Is custom jewellery more expensive?

    Custom pieces may cost more depending on the design and materials used, but they offer personalized value and unique craftsmanship that can be worth the investment.

    Do you offer certifications for diamonds or gemstones?

    Yes, fine jewellers often provide certification from reputable labs like GIA or IGI, verifying the authenticity and quality of diamonds or gemstones.

    What is a carat in diamonds?

    A carat (ct) measures the weight of a diamond, not its size. One carat equals 200 milligrams. Two diamonds of equal carat weight may appear different in size based on their cut.

    Can I resize or repair my jewellery?

    Absolutely! Most fine jewellery can be resized, repaired, or re-polished by skilled jewellers, depending on the design and material.

    How much does it cost me to have a Zosimos jewels product delivered to my home?
    Zosimos Jewels provides free shipping on all items within India and very low cost of shipping charge for international shipping.
    What is your Exchange & Buy-back Policy?

    We offer a Lifetime Exchange & Buy-back on all purchases made from Zosimos, within India. The product along with the original product certificate, can be returned for buy-back or exchanged basis its current market value, with deductions towards making charges and Rs.500 for return shipping charges. If you received a discount or free gift while making your purchase, we will deduct the original discount amount or free gift value, as applicable. You can choose to return the free gift as well.